Alston Medical Practice

01434 381 214

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints & compliments

The Practice welcomes constructive comments and complaints, as they may help us to improve our service. Information can be obtained from the Practice Manager and independent information from a leaflet available at the surgery.

COVID-19 Information

We will update this page as soon as we have information about how you will receive your vaccine. Please be reassured you will be contacted when it is your turn ... [continue] COVID-19 Information

Hospital transport

Hospital transport can only be provided on medical grounds. If you need transport there is a leaflet available from reception providing full information on the service, the telephone number to ... [continue] Hospital transport

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online forms: Patient ... [continue] How to register

Named GP

All patients at Alston Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

The Practice area extends from Slaggyford to Tynehead and Nenthead to Hartside. Together with the community hospital the practice aims to meet the health needs of Alston as fully as ... [continue] Practice boundary

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Two Week Referrals

Why refer? Our Healthcare Professionals will discuss with you and, or if appropriate, your carer, about why a referral is being recommended. It is usually because your GP wants a ... [continue] Two Week Referrals

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour