Alston Medical Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records You are now able to view your medical records online as of the 4th October 2023. You can do this by downloading the NHS App or visiting ... [continue] Access to medical records

Complaints & compliments

The Practice welcomes constructive comments and complaints, as they may help us to improve our service. Information can be obtained from the Practice Manager and independent information from a leaflet available at the surgery.

Hospital transport

Hospital transport can only be provided on medical grounds. If you need transport there is a leaflet available from reception providing full information on the service, the telephone number to ... [continue] Hospital transport

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online forms: Patient ... [continue] How to register


What is measles? Measles is a very infectious viral illness that is spread by coughs and sneezes. If you are not protected and have even passing contact with someone who ... [continue] Measles

Named GP

All patients at Alston Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

The Practice area extends from Slaggyford to Tynehead and Nenthead to Hartside. Together with the community hospital the practice aims to meet the health needs of Alston as fully as ... [continue] Practice boundary


Privacy notice Privacy Policy – Cumbria Health on Call Alston Privacy Notice August-2023 Patient and Third Party Privacy Notice 2023 Contacting us If you have any questions or feedback about ... [continue] Privacy


Self-referral for iMSK Physiotherapy Self-referral is not appropriate for patients with the following symptoms. If you have experienced any of the following DO NOT FILL IN THIS FORM, please consult ... [continue] Self-referral

Two Week Referrals

Why refer? Our Healthcare Professionals will discuss with you and, or if appropriate, your carer, about why a referral is being recommended. It is usually because your GP wants a ... [continue] Two Week Referrals

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014